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IxProbe – Inline/Synthetic QoS Monitoring for Service Providers and Enterprises

Data Sheets

Network SLAs Fall Apart in the Last Mile

 

Whether you’re a service provider who delivers SLAs or an enterprise who depends on them, monitoring the branch sites is critically important. However, without access to the infrastructure that supplies last-mile connectivity, this is exceedingly difficult. For example, service providers often sub-contract to deliver outside of their service area, leaving them blind to a host of potential problems, including:

• erratic SLA delivery

• slower troubleshooting and MTTR

• additional truck rolls (and potential false alarms)

• low customer satisfaction

 

Take Control of the Last Mile with IxProbe

 

Tailor-made to monitor your last-mile infrastructure, IxProbe is a compact, high performance inline probe featuring:

• real-time link status and traffic statistics reporting

• heartbeats

• synthetic/active network monitoring with Hawkeye

Designed to sit between a service provider’s copper/fiber termination point (a cable modem or NTU) and a customer’s firewall or router, IxProbe is equipped with a host of features that make it ideal for deployment at enterprise scale:

• Flexible addressing, including static IP, DHCP, and our patent-pending IP address self-discovery technology.

• Simplified installation that can be completed in as little as two minutes by non-technical personnel.

• Easy OSS provisioning with fast, simple dispatch and deployment, no costly truck rolls required.

With IxProbe, last-mile blind spots are a thing of the past. Whether you’re monitoring quality of service or network connectivity, you’ll be the first to know when something goes awry.

 

Key Features

 

Inline real traffic monitoring

 

IP address self-assignment: In Inline Management Mode (IMM), IxProbe will discover the IP address of the client router and adopt it as its own IP address. Traffic to and from the client site router/firewall continues to flow transparently, with only traffic from Trusted IP addresses (up to 16 can be defined in advance by SI/SP) acted upon by IxProbe.

Fail to wire: Each IxProbe has internal relays that switch in the event of power failure. This means that a failure of the power supply feeding IxProbe or the failure of an internal power supply does not impact client connectivity and hence reduce system reliability.

Link fault detect (LFD): An option to mirror the status of network links across the device. The status of the SP link (Network Port A) is mirrored to Port B. This allows the customer site router/firewall to be aware of a network device failure.

Real time link status reporting: IxProbe issues pre-configurable heartbeats via central management and/or SNMP which can be used to determine client connectivity status.

Status changes via SNMP traps: SNMP V2 and V3 supported for the notification of status changes.

Traffic statistics: Full range of traffic statistics are available on Hawkeye central management system, IxProbe GUI, or using SNMP GET commands.

 

Hawkeye active traffic simulation and monitoring

 

The bigger the network, the harder it fails. Unlike traditional real-user monitoring solutions, Hawkeye, synthetic/active network monitoring platform, helps you get ahead of the curve. By sending synthetic traffic to hardware- and software-based endpoints across your network, you can prevent outages while getting a detailed look at quality of service (QoS) in real time.

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