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Voice Service Assurance

Solution Briefs

Voice Service Validation In Production Networks

 

It’s long been known that when delivering voice services over convergent networks, latency and jitter are the critical factors to quality of experience (QoE). We also know that voice services are impacted by the other types of very dynamic network conditions. To mitigate latency and jitter, service providers need the ability to measure how real-world call-flow characteristics of ever-changing traffic patterns impact voice services. But validating user experience in a large distributed network is challenging, as the network is complex and many times there is no possible way to place a test probe on the end user equipment.

 

By using Ixia IxLoad test endpoints deployed in the public cloud and conducting automated assessment from a simple user interface (UI), operation managers have instant insight into actionable information about the quality of their voice services. This enables the service provider to deliver greater service agility, network efficiencies and increasing customer satisfaction and intern revenues.

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